CEO's message: Resilience, our key to address the challenge

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CEO’S MESSAGE

Resilience, our key to address the challenge

Dear client,

I sincerely hope you and your relatives are doing well.

In a short period of time, it has become clear how vulnerable we are, both as a community and as individuals. But just as quickly, we have shown surprising resilience and a remarkable willingness to address this challenging situation head-on.

Two weeks ago, DPAM activated its business continuity plan (BCP) in order to deal with this unusual situation and protect your interests. This BCP consisted of three phases, which include implementing preventive measures, protecting staff from contagion, and guaranteeing the operation of critical processes to ensure continuity in case of a lock-down.

As of today we are operating in such a “lock-down” environment, with 90% of DPAM staff working from home or from non-DPAM premises.

We are happy to announce that these measures have worked well so far.

Markets are volatile. However, our investment professionals have done a great job, thanks to a consistent reliance on our three pillars: Active – Sustainable – Research. Our DPAM staff are putting all their energy into servicing you to the very best of their abilities, and I sincerely hope we are meeting your expectations.

I would also like to take this opportunity to wish you and your family the best of health in these turbulent times. I look forward to enjoying our private and professional lives again soon in a “normal” post-COVID-19 environment. I trust we will enjoy our quality time even more in this “new normal”.